You may submit inquiries regarding personal data protection, privacy and security matters or contact us for other reason via DPO@1eQ.com or by writing to
eQ Technologic, Inc.
Attn Privacy Support,
501 Office Center Drive,
Suite 7, Fort Washington,
PA-19034, USA.
You can call us on 215-891-9010 from within the USA or from outside the USA call +00-1-215-891-9010.
Tollfree: +1-877-279-5732 | Fax: +1-215-359-1378
- The website www.1eQ.com and other web sites from which you
may access this Privacy Policy (e.g. Community Portal, Documentation pages, Developer Account
pages, & event pages);
- Our social media, Facebook, Linkedin, & YouTube;
- HTML-formatted email messages and polls that we may send to you that link to this Privacy Policy;
This applies to all visitors/users of the eQ Sites and services, and our Social Media
Pages.
You may choose to provide us with Personal Data (such as your name, email address, contact information and company name) through the eQ Sites when you elect to register with eQ in order to download our products or access certain content, or to make use of the eQ Sites or eQ Cloud services as user, community member or developer. When you provide Personal Data in order to register with eQ, such Personal Data will be used in order to provide you with access to the requested products, services, content and/or information. We may also use Personal Data to help us understand who is using our products and services, to support you as a user or in the development as community member or developer and optimizing the use of the eQ Sites, and to help us manage business development activities.
- When you contact us with your questions, comments, ideas, complaints, or communicate with eQ
(including when applying for employment with eQ): we may collect various information, depending
on the manner in which you contact us (e.g. if you send us an email, we will collect your email
address; if you solicit for a job, we will collect your details as provided in your application
and related documents) and the reason for contacting us. In any case, we will collect your
contact details to be able to respond and further communicate with you.
- When you subscribe to any notification, content, our newsletters and update mailing list: we
will collect your first and last names and your email address if you wish to subscribe to our
newsletters and updates.
- When you submit a support ticket with eQ: we will collect your first and last names and your
contact details so we can respond to your report. You will also need to describe the problem
that you have experienced with our services so we can take care of it. We strongly recommend you
not to send us screenshots and/or attachments that contain production data of your applications,
or any confidential or personal data, when you submit a support ticket with us.
- When you visit the eQ Sites: eQ may also collect certain data from your computer and internet
connection, including the IP address of your computer, the date and time you accessed our web
sites, the internet address of web sites from which you link to the eQ Sites, the device you are
using (such as laptop or tablet) and your movements and preferences on the eQ Sites.
- When you sign up to use the eQ Sites: When you participate in the eQ Sites as community member
or developer we will collect Platform Usage statistics and analytics that consist of Personal
Data (such as your name, company, certification, platform activities).
- From other sources: we may receive Personal Data from other sources, marketing partners, social
media platforms, talent acquisition partners, from your co-workers and friends, as well as from
other third parties. We also may receive data from public available sources by data enrichment
services.
- Offline: we may collect Personal Data about you offline, such as when you attend one of our
events or visit our exhibition booths, or call our customer service representatives.
If you submit any Personal Data relating to other people to us in connection with our
services or talent acquisition, you represent you have the authority to do so and permit us to use
the information in accordance with this Privacy Policy.
We may use Personal Data:
- To login you to the eQ Sites;
- To manage our relationship with you, such as your registration to our events or as a customer;
- Providing you with the products and services you have requested;
- To respond to your inquiries and fulfill your requests;
- To send administrative information to you, such as the services and changes to our terms, conditions and policies;
- To allow you to send messages to your connections through the services;
- To send marketing communications that may be relevant to you;
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving and modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities;
- To understand your use of the eQ Sites as community member or developer;
- To support and you as developer in your performance, your training and the development on your projects;
- To support your team in the performance on the projects your team is working on
- To allow you to participate in prize draws, competitions and promotional activities and to administer these activities (some of these activities have additional rules, which could contain additional information about how we use, so we suggest that you read these rules carefully);
- To facilitate social sharing functionality, and
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations and those of any of our affiliates; (f) to protect our rights, privacy, safety and property, and that of our affiliates, you and others; and (g) to allow us to pursue available remedies and limit the damages that we may sustain.
We may use Personal Data for compatible purposes if we think we need to do so.
Developing the eQ Sites (if and only to the extent permitted by a separate written document): We use aggregated and personal data about your use of the eQ Sites and services to develop the platform. These activities are necessary to fulfil our interest in creating a better platform and helping us create better technology and better communications.
Sending Direct Marketing Communications: We use your data to send marketing communications about our products and services and offerings from our affiliates. We may send these communications via email, post or voice call. As for most companies, our ability to market our products and services is necessary for our commercial interests and may allow us to expand our customer base.
- We may share Personal Data with our subsidiaries, affiliates and other related companies for
purposes consistent with this Privacy Policy.
- eQ, like many businesses, sometimes hires other companies to perform certain business-related
functions, such as web site hosting, data analysis, information technology and related
infrastructure provision, customer service, email delivery, auditing, processing payments, and
other similar services. When we employ another company to perform a function of this nature, we
only provide them with the information that they need to perform their specific function, but
such information may contain Personal Data.
- By you, on message boards, chat, profile pages and blogs and other services to which you are
able to post information and materials (including, without limitation, our Social Media Pages).
Please note that any information you post or disclose will become public information, and may be
available to users of the eQ Sites and services, and our Social Media Pages, and to the general
public. We urge you to be very careful when deciding to disclose any information about you.
- To your connections associated with your social media account, to other web site users, as well
as to your social media account provider, in connection with your social sharing activity, such
as if you connect your social media account to your eQ account or log into your eQ account from
your social media account. By connecting your eQ account and your social media account, you
authorize us to share information with your social media account provider and you understand
that the use of the information we share will be governed by the social media site’s privacy
policy. If you do not want Personal Data about you shared with other users or with your social
media account provider, please do not connect your social media account with your eQ account and
do not participate in social sharing on the eQ Sites and services.
- In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business, assets or stock (including in connection with
any bankruptcy or similar proceedings) we may disclose Personal Data to a third party.
- As we believe to be necessary or appropriate we may also disclose Personal Data to a third
party: (a) under applicable law, including laws outside your country of residence; (b) to comply
with legal processes; (c) to respond to requests from public and government authorities
including public and government authorities outside your country of residence; (d) to enforce
our terms and conditions; (e) to protect our operations and those of any of our affiliates; (f)
to protect our rights, privacy, safety and property, and that of our affiliates, you and others;
and (g) to allow us to pursue available remedies and limit the damages that we may sustain.
- Request access to the Personal Data we have about you;
- Ask us to erase Personal Data we have about you;
- Object to any processing we do on the basis of legitimate interests;
- Ask us to restrict the processing of Personal Data about you;
- If you no longer wish to receive our newsletter and/or updates, unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter or update communication, or visit the unsubscribe page on our website;
- Ask us to correct any incorrect Personal Data we have about you. If you are a registered to the eQ Sites as user, you may review and update this information at any time through the account page here.
As noted above, you can log into your profile setting on the eQ Sites and view, change or replace
your own profile data. If you want exercise any of the foregoing rights or have any other question
regarding the Personal Data related to you, please contact us at: DPO@1eQ.com
In your request, please let us know what limitations you would like to put on our use of Personal
Data related to you. For your protection, we may only implement requests with respect to the
Personal Data associated with the particular email address that you use to send us your request, and
we may need to verify your identity before implementing your request. We will try to comply with
your request as soon as reasonably practicable.
Please note also that we may need to retain certain information for record keeping purposes. There
may also be residual information that will remain within our databases and other records, which will
not be removed.
This Privacy Policy was last updated in August 2024.